FREQUENTLY ASKED QUESTIONS
Where is VALI jewelry designed?
Our pieces are thoughtfully designed in Los Angeles, California.
What materials do you use?
We offer .925 sterling silver and 18K fine jewelry collections.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Can I return my order?
Eligible items may be returned within our return window. Please review our return policy for details.
How should I care for my jewelry?
Store your pieces in a dry place and avoid exposure to harsh chemicals and moisture.
How can I contact your team?
You can reach us anytime at info@valiofficial.com.